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ShareSafe in Claude

Work in Claude with your confidential documents.

Connect ShareSafe Workspace to Claude so it can search, compare and summarise your protected documents. View the original details privately in a ShareSafe panel inside Claude. Claude itself never sees them.

You need ShareSafe Workspace and a Claude account.

Example with fictional data
A chat in Claude with the private ShareSafe panel on the right. The chat shows [NAME_01]; the real name appears only in the panel.

Here's how it looks.

Claude works with the protected version. When you ask about your documents, an AI model processes that protected content to write the answer. View the original details privately in a ShareSafe panel inside Claude. Claude itself never sees them.

Example with fictional data

You ask Claude

How much notice do we need to give under this contract?

Claude searches your ShareSafe Workspace

Just ask.

  • Summarise

    Get the key terms of a document in a list.

    “How much notice do we need to give under this contract?”

  • Compare

    Put two versions side by side and ask what's changed.

    “What's changed since the last version?”

  • Find

    Find what you need across your documents.

    “Which documents do we still need to send?”

What Claude sees – and what it doesn't.

Document content
The protected version, with placeholders such as [NAME_01]. In Claude, each one gets a suffix, as in [NAME_01~k7f2q]. That ties it to you and to the document, so only you can look up the real value.
File and vault names
Replaced as well. For each vault, you can choose to show Claude a label only.
Folder names
Never shown to Claude.
What Claude doesn't see
Documents still waiting for review, and vaults Claude isn't allowed to access.
Originals
Claude never gets originals and can't download anything.
Access rights
Claude sees only what you're allowed to see, and can't change anything. One exception: with your permission, Claude can flag text that's still readable. Someone with the right access then decides whether to replace it.

Recognition can miss things. Check the protected version, and make sure the rest of the content is fine to share.

If you connect an external AI service such as Claude yourself, you choose to share the protected version with that provider, under its terms.

The real names stay with you.

  1. Open

    Ask Claude to show a placeholder. A ShareSafe panel opens right in the conversation.

  2. Confirm

    You confirm with a security code, or approve it in ShareSafe.

  3. View

    The real value appears in that panel, for your eyes only.

Real values never go back to Claude.

Security and access
  • You confirm with a code from your authenticator app, or approve the request in ShareSafe.
  • A confirmation lasts up to 30 minutes for that connection. A vault can set a shorter time.
  • You need permission to see originals in that vault.
  • Every time you view a real value, it's recorded in the audit log.
  • If you change your password or authenticator app, or sign out everywhere, you'll need to reconnect.

What you'll need.

ShareSafe Workspace
An account with two-step verification.
Claude
A Claude account. It works in Claude, Cowork and Claude Desktop, on the Free, Pro, Max, Ultra, Team and Enterprise plans. On Free, you can add one custom connector.
How to connect ShareSafe to Claude

Personal account

  1. In Claude, go to Customize > Connectors.
  2. Choose + Add, then Add custom connector.
  3. Name it ShareSafe and paste this URL: https://mcp.sharesafe.ai/mcp
  4. Sign in with your ShareSafe account, confirm with your security code and grant access.

Team and Enterprise

  1. An Owner adds the connector under Organization settings > Connectors > Add > Custom > Web, with the same URL.
  2. Members then choose ShareSafe in Customize > Connectors and click Connect.
  3. Everyone signs in with their own ShareSafe account.

ShareSafe also helps you share documents with people. See what else it can do →

Want to see how it works with documents like yours?

We'll walk you through the connection and look at what your team needs. You don't need to bring anything confidential.

Request a demo